Important: we have made a major change to our T&C regarding cancelling a service. Please make sure you have read our Terms of Cancellation below!
Teamspeak 3 Hosting
- Daily Server Backups
- Twitter to Teamspeak
- Teamspeak Bot (Third-Party)
- South Africa: Johannesburg
- United Kingdom: London
- Europe: Amsterdam
- US: New York or San Francisco
- Southeast Asia: Singapore
Think of an atom as a resource pool, the more resources you use the less room you have to play.
Our entry level servers are ideal for low resources applications such as Teamspeak and small Minecraft servers. However the possibilities are endless as you can scale-up your server on the fly!
As our services are not currently automated, but manually provisioned deployment time is the expected duration you will need to wait after purchase before your service is live. Please note deployment time operates between working hours only: 09:00 – 17:00 Mon – Fri.
If you have little to no experience with managing a server from command line we would strongly suggest adding Full Management onto your Atom.
Any Atom can have Full Management added to it during purchase or within the deployment window. However, existing Atoms cannot have Full Management added!
Our team will monitor, optimize, and protect your server 24/7/365, so you can spend your time managing your business or community. It is perfect for people who are new to server management or those who would prefer spending time on their business instead of their hosting.
Please note you will not be provided root access if you add Full Management to your atom.
Application & plugin install by FGN
With Full Management added to your VPS we will gladly install application and plugins on request. Please note we will only install another services after the first has been completely installed and configured. This is expected to take up to 1 week depending on the complexity of an application.
Applications must meet the following criteria to be installed:
- Linux supported
- Non beta
- Publicly available (Unless you provide a license)
- Will not use more resources than your Atom is provisioned with
Server region transfer support
Only available to Virtual Atom Global plans!
ForgeCP is only be available to clients with Virtual Atom Global plans!
The control panel facilitates server restarts, shutdowns, boot-ups and status of all your Atoms.
We do not currently provide any “Custom Game Control Panel” with any of our services.
If you have Full Atom Management and would like us to install TCadmin or McMyAdmin you will need to provide us with a license for it first.
We will however, be looking into offering a “Custom Game Control Panel” in the future.
- Adult content, we require certain licenses for this and are not interested in obtaining them.
- Illegal content of any nature: Spam bots, phishing or scam sites. (Illegal content is determined by us!)
- Viruses, malware, etc.
- Cracked or illegally obtained software or distribution.
Please note we do also monitor non-managed Atoms for illegal content.
We shut it down until the end of the month!
We have developed some truly unique applications which you can take advantage of on your Teamspeak 3 server. These applications range from server snapshot scripts to Twitter integration. All our applications are developed in PHP and are available on our Github repository as open-source software.
With the exception of the JTS3-Server-Mod all applications are developed in-house.
You don’t, you can download them from our Github repository and set them up on your own environment. However, if you choose to purchase an application through us we will manage the hosting, set-up and periodic updates of the application.
Our applications require server-query login credentials to your teamspeak 3 server, these must be made by a member of your Teamspeak Admin Group. The apps then run on a schedule:
- Twitter: 10min
- Snapshots: 24hrs
If you have a Teamspeak 3 or VPS server with us each application is priced at $1/month.
If your server is hosted elsewhere you must pay the full price listed on the Teamspeak Application Hosting page.
Dropbox compatibility will allow you to edit the JTS3-Server-Mod configurations files as well as access your server snapshots.
You can choose to pay by any of the following methods:
- Monthly via EFT or PayPal (credit & debit cards accepted)
- Annually via EFT or PayPal (credit & debit cards accepted)
PayPal payments are processed on PayPal utilising an SSL signed certificate and an encrypted connection. No payment details are stored by us.
EFT payments are processed on your banks website utilising an SSL signed certificate and an encrypted connection. No payment details are stored by us.
You are billed up-front before a plan is deployed. We do pro-rata orders placed during the month.
Each service is billed on a monthly cycle. You will be invoiced on the 25th of each month for the following month. Payment is required on or before the 28th of the month!
Please remember that EFT transactions can take upto 3 days in South Africa and are not eligible for an extension.
When payment is visible on our accounts you will receive a payment confirmation invoice.
Yes. Your diskspace, CPU, RAM, and IP address are all reserved while your Atom is powered off.
On the 25th of each month for the following month (PayPal only).
Balances are considered overdue if a payment has failed to process on the 25th of the month for auto-recurring plans, or if you have not paid by the 28th of the month for manually paying users.
Please see our cancellation section regarding our procedure for unpaid plans as well as when we require cancellation notification.
If you feel inclined to do so, yes.
Please note PayPal and EFT are not processed in real-time. Once payment is visible on our accounts deployment will be initiated.
This in order to avoid fraudulent orders as well as to ensure that we do receive payment for a service. Our higher deployment times are also used to insure that an order is not fraudulent.
No, we do not offer refunds. If there are extenuating circumstances, please contact us!
Cancellations must either be done in writing and sent to accounts[at]forgegaming.net
A 30 Day notice period is applicable for cancellations.
All outstanding invoices must be paid before an account is cancelled or once cancellation has been requested.
Once an account is terminated it is removed from all our servers. A backup copy of your data will be kept for a maximum of 15 days after cancellation.
If, after the 28th of the month you have not made payment we will send a Service Termination Urgent notice, if payment is not made the following day your service will be canceled at midnight at the end of the same month! Please note your account will be in arrears until payment is made! No backup of your service will be retained either!
In this case your Atom server will have been deleted and your account will be blocked due to a breach in our terms of service, of which this FAQ is included.
Please contact us if you would like to remove the block.
If your government, organisation or as an individual discover illegal or copyright content being hosted on a server hosted by Forge Gaming Network, and have a valid DMCA Request, please contact us immediately and we will assist in resolving the issue.
Forge Gaming Network is not responsible for the content our customers host on their Atoms, these are private servers and we do not take ownership of data a user uploads to an atom. However, if this content is deemed to be illegal we will help authorities within the framework of local law.